VoIP stands for Voice over Internet Protocol, which describes how calls can be placed and received through the internet. With VoIP, as long as you have an internet connection, you can use it to make calls without having to use the local phone service. VoIP can help your business in a myriad of ways and have many benefits. Our team at Southeastern Telecommunication Services will explain more about the advantages below.
Lower Costs & More Accessibility
Whether your business is small or large, VOIP is a great option because it saves you money. Usually, landline phone systems can cost you double the price of setting up VOIP. Additionally, many aspects involve setting up a landline system for your business. With VoIP, your costs can be lower because it uses the same wiring for both talk and data.
With remote work becoming so popular, employees can stay connected to the corporate phone systems when working from home. VoIP allows for a more effective way to stay connected to your business’s phone. As long as you have a good internet connection, you can redirect calls to someone else, or have voicemails e-mailed to you. VOIP offers features like call waiting, auto-attendant, instant video calling, conference calling, and traditional phone features.
Scalability & Security
If you want your business to continue to grow, it is important that make the right choice for clients to be able to contact you. When it comes to VoIP, it allows you to prepare for any spikes in demand that come on special occasions, or if there is a new branch of your business opening. With VoIP, you do not have to pay extra for expanding, nor do you need any additional hardware.
It is very important to keep your phone system secure. A very typical way of breaching a business’s security is by tricking staff through fake phone calls, also known as social engineering. VoIP helps keep your business secure through encryption and identity management. However, it is important that you work with a trustworthy provider that undergoes security audits, ensures staff’s good password habits, and set up automated alerts for any suspicious behaviour.
If you are looking for a trustworthy VoIP provider, Southeastern can help you. Southeastern Telecommunication Services was founded in 1981, and we have been helping businesses transition to VoIP from traditional telephone services. Our team of experts carefully plants, designs, and develops a communication solution that best fits your business. Southeastern offers voice solutions, structured cabling, security, and repair for your business VoIP system. Contact us to learn more about us.