VOICE
SOLUTIONS
VoIP, or Voice over Internet Protocol, is a method of taking analog audio signals, and turning them into digital data that can be transmitted over the internet. With a VoIP system, a standard internet connection can be used to make phone calls, bypassing the fees and charges of your standard phone companies.
HOW DOES VOIP WORK?
Voice over Internet Protocol (VoIP) is the process of taking analog audio signals and turning them into digital data that can be transmitted over the internet. In other words, VoIP essentially allows you to make a phone call in a similar fashion to sending an email.
VoIP has the distinct advantage of having the capability to be used across multiple internet connected devices, meaning VoIP phone services can be accessed from a computer, a smart phone, or from traditional desk phones.
Technically speaking, VoIP is a way to make calls across your Local Area Network (LAN) and or Wide Area Network (WAN). The technology behind VoIP converts your analog voice into digital packets which are then sent across a network using the Internet Protocol (IP) to their end destination.
OUR PREMIER BUSINESS PHONE SOLUTIONS
We make your communications systems more productive. Learn more about our trusted partners and available solutions, by clicking on one of the options below.
- MiVoice Business
- MiVoice Office 250
- MiVoice Connect
- MiVoice Border Gateway
- MiVoice 5000

-
SL2100
This unique platform is the ideal solution for any small business. The SL2100 makes your team more reachable, responsive and productive.
UNIVERGE® SV9100 Communications Server
In today’s highly competitive business environment, effective and reliable communications are critical to the success of your business – communications facilitate rapid decisionmaking, increase employee productivity and improve customer responsiveness. Implementing the latest Voice over Internet Protocol (VoIP) technology and comprehensive desktop solutions that deliver superior performance, efficiency, flexibility and reliability when and where you need it, is key to your business’s survival and growth in today’s information-driven business environment.
UNIVERGE® Desktop Digital Terminals
In today’s intensely competitive business environment, smart companies know that it takes great customer service to get ahead.
UNIVERGE Desktop Digital Terminals offer features and benefits that brilliantly capture the essence of form and function while providing businesses the means to seamlessly communicate with their customers. These intelligent terminals help your business take service and performance to newer, more profitable heights.

Standard Features
- AVST Mobile Client for iPhone and Android
- Unified Messaging
- Personal Assistant (Speech and DTMF)
- Single Number Reach with Intelligent Call Routing
- Mobile Number Protection
- Web PhoneManager
- Voicemail
- Automated Attendant (Speech and DTMF)
- Intelligent Gateway for Microsoft Lync®/OCS
- Message Notification
- Single IP Integration
- Pre-Installed Voice Prompts
- Pre-Installed CX-S Software on a 1U Dell® Server
- 3 Year XpressCare® Software and Hardware Warranty
Optional Features
- Alternate TUI Emulations
- Networking
- Global User Administration
- Fax
- Voicemail-to-Text
- UCConnect®
- ScheduleXpress
- NotifyXpress®
- Mitel® MiTAI Integration