Voice Solutions
At Southeastern Telecommunication Services, we deliver cloud-based business phone systems that make communication simple, reliable, and professional.
Our flagship solution, SmartHost Voice, brings together Unified Communications and advanced AI features — helping businesses across Ontario work smarter and stay connected from anywhere.
Built for flexibility and scalability, SmartHost Voice gives your team the power to call, collaborate, and connect through one secure, cloud-managed platform — all backed by Southeastern’s trusted Ontario-based support team.
SmartHost Voice Features
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AI Interactive Voice Response (IVR): Intelligently routes calls and responds to customer requests naturally.
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Conversational AI & Speech Recognition: Understands caller intent to improve response times and service quality.
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AI Assistant: Answers common questions, books appointments, and provides quick information 24/7.
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Unified Communications: Integrates calling, video meetings, messaging, and fax into one seamless platform.
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Voicemail-to-Email: Get messages delivered directly to your inbox for faster response and convenience.
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Cloud Contact Centre: Manage inbound and outbound calls, monitor performance, and enhance customer experience with intelligent call routing and analytics.
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Custom Voice Greetings & On-Hold Messaging: Create a polished, branded caller experience for every interaction.
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Cloud Management & Mobility: Access, monitor, and configure your system from any device, anywhere.
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Scalable Design: Add users, features, or locations effortlessly — no complex hardware required.
Why Businesses Choose Southeastern
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Cloud-based reliability and performance with local Ontario support.
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Certified technicians for professional setup, migration, and training.
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Fully managed service — we handle installation, configuration, and maintenance.
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Trusted by Ontario businesses of all sizes, from small offices to multi-location enterprises.
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Committed to exceptional customer service and long-term partnership.
Whether you’re upgrading from a traditional phone system or building a unified communication strategy, SmartHost Voice delivers the tools your business needs to communicate clearly, efficiently, and intelligently.
Is it time to learn about upgrading your phone systems to a Southeastern solution?
Check out our comprehensive list of VOIP Phone Systems that are available for you to purchase through Southeastern.
Why Choose Southeastern for Your VoIP Business Communications?
When your business relies on communication, you need more than just a VoIP provider. You need a telecommunication partner who understands your network, your workflow, and your goals. At Southeastern Telecommunication Services, we deliver VoIP solutions across Ontario that combine cutting-edge technology with hands-on local expertise.When your business relies on communication, you need more than just a VoIP provider, you need a telecommunication partner who understands your network, your workflow, and your goals. At Southeastern Telecommunication Services, we deliver VoIP solutions across Ontario that combine cutting-edge technology with hands-on local expertise.
Expertise You Can Count On
Southeastern isn’t a general IT company that happens to offer VoIP. We are voice and communication experts. With decades of experience installing and maintaining business VoIP systems in Ontario, we ensure your voice network performs flawlessly, every time. Our certified technicians design reliable, secure, and efficient systems that integrate seamlessly with your business infrastructure.
Local Service and Ongoing Support
Our clients choose Southeastern because we’re local, responsive, and reliable. We provide Ontario-wide VoIP support with quick response times and personal service. No call centres, no endless tickets, just real people who understand your system. From installation to ongoing maintenance, we keep your business connected and communicating.
Reliable and Scalable VoIP Solutions for Businesses
Seamless Integration and Scalability
Southeastern VoIP systems are built to grow with you. Easily add users, extensions, or locations as your business expands. Our systems integrate seamlessly with your existing network, CRM, and collaboration tools so your team can connect anywhere, on any device.
Whether you’re expanding across multiple offices or supporting a hybrid workforce, Southeastern ensures your communication system stays synchronized, secure, and simple to manage.
Dependable, High-Quality Communication
Call quality matters. We optimize every system for clarity, reliability, and uptime, using best-in-class equipment, optimized network design, and proactive monitoring. With Southeastern, your team can focus on business, not dropped calls or connection issues.
Our proactive support team monitors system health and performance, so potential issues are identified and resolved before they impact your business.
Future-proof your business communications with Southeastern’s scalable and reliable VoIP solutions, trusted by thousands of businesses across Ontario.
Telecom Invoice Audit
Are You Paying Too Much to Communicate?
Your telecom bill should be working for you not against your bottom line. At Southeastern Telecommunication Services, we offer a free, no-obligation Telecom Bill Audit to help businesses across Ontario uncover hidden fees, unnecessary services, and opportunities for long-term savings.
Our experts will analyze your telecom invoices, identify inefficiencies, and provide a clear, customized report showing exactly where your business can reduce costs and improve communication performance.
What’s Included in Your Free Telecom Audit
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Detailed review of your current phone, internet, and communication services
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Comparison against current industry pricing and technology
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Identification of outdated, duplicate, or underutilized services
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Customized cost-savings plan tailored to your business goals
Why Businesses Across Ontario Choose Southeastern
We’re not an IT reseller, we’re telecommunication specialists. Our team understands the fine print in telecom contracts and the technical side of your systems. We know where unnecessary costs hide and how to optimize your service for reliability and performance.
Our Telecom Invoice Audit gives you peace of mind knowing you’re only paying for what your business truly needs. No surprises, no commitments, and no sales pressure.
Take advantage of Southeastern’s Free Telecom Bill Audit today and start saving on your business communications.
Contact us today for your complimentary audit and find out how much your Ontario business could save.
