At Southeastern Telecommunication Services, we deliver cloud-based business phone systems that make communication simple, reliable, and professional.
Our flagship solution, SmartHost Voice, brings together Unified Communications and advanced AI features — helping businesses across Ontario work smarter and stay connected from anywhere.

Built for flexibility and scalability, SmartHost Voice gives your team the power to call, collaborate, and connect through one secure, cloud-managed platform — all backed by Southeastern’s trusted Ontario-based support team.

SmartHost Voice Features

• AI Interactive Voice Response (IVR): Intelligently routes calls and responds to customer requests naturally.

• Conversational AI & Speech Recognition: Understands caller intent to improve response times and service quality.

• AI Assistant: Answers common questions, books appointments, and provides quick information 24/7.

• Unified Communications: Integrates calling, video meetings, messaging, and fax into one seamless platform.

• Voicemail-to-Email: Get messages delivered directly to your inbox for faster response and convenience.

• Cloud Contact Centre: Manage inbound and outbound calls, monitor performance, and enhance customer experience with intelligent call routing and analytics.

• Custom Voice Greetings & On-Hold Messaging: Create a polished, branded caller experience for every interaction.

• Cloud Management & Mobility: Access, monitor, and configure your system from any device, anywhere.

• Scalable Design: Add users, features, or locations effortlessly — no complex hardware required.

Why Businesses Choose Southeastern

• Cloud-based reliability and performance with local Ontario support.

• Certified technicians for professional setup, migration, and training.

• Fully managed service — we handle installation, configuration, and maintenance.

• Trusted by Ontario businesses of all sizes, from small offices to multi-location enterprises.

• Committed to exceptional customer service and long-term partnership.

Whether you’re upgrading from a traditional phone system or building a unified communication strategy, SmartHost Voice delivers the tools your business needs to communicate clearly, efficiently, and intelligently.

Learn More about our Business Phone Systems

Network Cabling

At Southeastern Telecommunication Services, we design and install structured network cabling systems that deliver speed, reliability, and performance your business can depend on.

As certified cabling installers, we handle everything from data and voice networks to audio-visual and paging infrastructure — ensuring every connection is clean, compliant, and built to last. Our technicians use professional Fluke testing equipment to certify performance and provide detailed test results and documentation upon completion, giving you confidence your network meets or exceeds industry standards.

Whether you’re wiring a new building, upgrading an existing space, or expanding your operations, Southeastern’s experts manage every stage — design, installation, testing, labeling, and certification — with precision and professionalism.

Learn More about our Structured Cabling Solutions

At Southeastern Telecommunication Services, we design and install integrated physical security systems that protect your people, property, and assets.
We work with trusted manufacturers to deliver custom-built, cloud-managed solutions — including cameras, access control, sensors, and monitoring — all designed to keep you informed and in control from anywhere.

Our security systems combine high-definition visibility with intelligent analytics and seamless network integration. Whether you’re securing a single office, multiple sites, or an industrial facility, our experts ensure every system is reliable, scalable, and built to perform.

Our Security Services Include:

• Camera Systems: High-definition and cloud-managed cameras for live viewing, recording, and analytics.

• Access Control: Manage and monitor secure entry points for doors, gates, and restricted areas.

• Environmental & Motion Sensors: Smart detection for movement, temperature, humidity, and other critical conditions.

• Video Monitoring & Playback: Remote access and event-based playback from any device.

• System Design & Integration: Custom solutions built around your specific site and security goals.

• Installation, Maintenance & Upgrades: Professionally installed, tested, and supported by certified technicians.

Why Businesses Choose Southeastern

• Certified installation and integration for cameras, access control, and security infrastructure.

• Cloud-enabled systems that simplify management and monitoring.

• One provider for voice, network, and security — fully integrated for reliability and convenience.

• Local Ontario technicians offering responsive, professional service.

• Backed by over 40 years of expertise in telecom and technology infrastructure.

From small offices to large enterprises, Southeastern Telecommunication Services delivers modern, scalable security solutions that help you monitor smarter, respond faster, and stay protected — all with the confidence of professional design and support.

Learn More about our Security System Solutions

At Southeastern Telecommunication Services, we believe great technology deserves great support. Our Managed Services & Support program keeps your systems running smoothly with proactive monitoring, remote diagnostics, and fast on-site assistance when needed.

Whether it’s your phone system, network infrastructure, or security platform, our certified technicians provide reliable maintenance and troubleshooting to minimize downtime and keep your business connected.

Our Support Services Include:

• Proactive System Monitoring – Identify and resolve potential issues before they impact your business.

• Remote Diagnostics & Assistance – Fast, secure remote access for quick problem resolution.

• Scheduled Maintenance – Regular system checks and updates to ensure peak performance.

• Emergency On-Site Support – When it can’t wait, our Ontario-based technicians are ready to respond.

• Service Request Portal – Easily submit and track support requests online.

Enjoy the benefits of optimized performance, reduced downtime, and responsive local support — so you can stay focused on running your business, not your technology.

Need Support? Don’t hesitate, to contact us today.